Version: 1.1
Last Updated: April 23, 2026
At CH4 Systems LLC (“CH4,” “we,” or “the Company”), with registered offices in Guaynabo, Puerto Rico , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide through our corporate website.
1. Information We Collect
Since our website is strictly for corporate information and does not allow for external user registration, we only collect personal information that you voluntarily provide through our Contact Form. This information may include:
- Full Name.
- Email Address.
- Phone Number.
- Company Name.
- Content of your inquiry or message.
Data of Minors and Sensitive Data: The CH4 website is not directed at minors, and we do not collect sensitive data (health, political orientation, biometrics, etc.). If you provide this information in the “Message” field, it will be immediately deleted from our records.
2. Legal Basis and How We Use Your Information
The legal basis for processing your information is the Consent of the Data Subject. By completing our form, you grant your consent for us to use your data to:
- Respond to your specific inquiries or requests for information.
- Maintain and manage our professional relationship through our Customer Relationship Management (CRM) system.
- Provide updates regarding company news, project milestones, or marketing communications, provided you have opted in to receive them.
- Improve our website’s functionality and user experience.
3. Data Storage, Security, and Retention
Your data is stored securely within our internal databases and CRM systems. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Retention Period: We will retain your personal information for a period of 10 years to comply with accounting, commercial, and legal requirements, or until you request its deletion.
International Transfer: Your personal data may be transferred to and stored on third-party servers located outside the national territory (e.g., U.S.), such as Google Workspace or our CRM, which guarantee adequate levels of protection.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance navigation and analyze traffic. Detailed information on their use can be found in our Cookie Policy. You may adjust your browser settings to refuse cookies, though this may affect some website features.
5. Sharing Information with Third Parties
CH4 does not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our business under strict confidentiality agreements.
6. Your Rights (Access, Rectification, and Opt-out)
You have the right to request access to your data, the correction of inaccurate information, or the deletion of your data from our lists. For users in the U.S. and Puerto Rico, we guarantee the right to Opt-out of marketing communications at any time.
Response Time: Your request will be addressed within a maximum of 15 business days.
7. Policy Modifications
This Policy may be updated periodically to reflect legal, regulatory, or technical changes. The most recent version will always be available on this site, clearly indicating its update date.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact us at:
- CH4 Systems Email: info at ch4-systems.com
- Website: www.ch4-systems.com